Draft generated for CTRL + Ledger. Review by qualified Canadian/Ontario legal counsel is recommended before production use. This document does not constitute legal advice and does not guarantee legal compliance or eliminate liability.
Effective date: [EFFECTIVE DATE] Business: [LEGAL BUSINESS NAME] ([ONTARIO CORPORATION NUMBER]) Address: [BUSINESS ADDRESS]
Cancellation and refund policy
The commercial terms below are placeholders and must be approved by CTRL + Ledger before publication.
Monthly subscriptions
Monthly subscriptions may be cancelled by providing notice of [NOTICE PERIOD — to be confirmed] to [LEGAL EMAIL]. Cancellation takes effect on [EFFECTIVE DATE LOGIC — to be confirmed].
Outstanding invoices and completed work
Clients remain responsible for outstanding invoices and for the cost of bookkeeping work already completed up to the cancellation effective date.
Prepaid services, setup, and onboarding fees
[PREPAID / SETUP / ONBOARDING TERMS — to be confirmed by CTRL + Ledger.]
Third-party expenses
Third-party fees (e.g., QuickBooks subscriptions) are the client's responsibility and are non-refundable by CTRL + Ledger.
Refunds
[REFUND TERMS — to be confirmed by CTRL + Ledger.]
Contact
Billing inquiries: [LEGAL EMAIL]